I T Management

One of the simplest ways we can help the operational management of your business is by undertaking business process outsourcing. In other words, The Other Stuff takes on the role of your IT Department.

By outsourcing this facility to us, you can harness our technical skills without having to invest in the employment of your own skilled engineers, whilst also benefiting from the cost savings we can achieve in negotiating bulk discounts for all our clients.

Audit, Recommendation and Planning

The first step is for us to undertake an audit of your systems and provide advice for updates and improvements where necessary. Ongoing strategy consultancy will ensure that your network is kept up-to-date in terms of software, security and technology.

Ongoing Network Management

Our day-to-day management of your network will ensure that your system is monitored regularly so that proactive maintenance can take place, ensuring problems are solved before they become major incidents. This will also help your network security and maintain a system that is free of viruses and other harmful attacks.

Support Services and Helpdesk

In providing the service as your IT Department, we would be on call to provide hardware and software support to your users. Some of our clients have even allocated us an internal extension number which connects their users directly to our office - they simply think they are talking to another member of staff. Our technicians can provide telephone support for both PC and Mac networks. We would connect to your system remotely using a secure VPN (virtual private network), and would then be able to give immediate assistance to your users - even using direct access to their machine to undertake remote maintenance.

Training and Personnel Development

As part of a proactive and preventative maintenance procedure, we also recommend software training programmes to ensure that your staff are making the most of the investment you've made.
More on software training >

Installation Services

Finally, we utilise our project management skills to ensure that any upgrades and installations are carried out with minimal disruption to your normal business and with very little hassle to your staff.